ID Number: G00173873



U.S. and U.K. IT Departments Actively Consider Hardware Support Alternatives
22 February 2010
 
Adam W. Couture  

A 4Q09 North American and U.K. survey reveals that companies are open to hardware support alternatives to hardware manufacturers.




Price: US$495.00

Pages: 9






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Table of Contents


    
 Analysis

1.0
    
 Introduction and Survey Objectives
2.0
    
 Alternatives to Vendor Hardware Support Services

    
 Recommended Reading


List of Figures


Figure 1. 
 Changes in Support Budgets, 2008 to 2009
 

Figure 2. 
 Hardware Support Provider Usage
 

Figure 3. 
 Types of Alternative Support Providers
 

Figure 4. 
 Alternative Support by Device Type
 

Figure 5. 
 Barriers to Switching to Alternative Providers
 

Figure 6. 
 Percent Savings Expected by Switching to Hardware Support Alternative
 



Browse Topics:
 
Hardware Maintenance and Support





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Resource Id: 1306029